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Where We Work
Q: “Do you work in places other than homes?”
A: Yes, we provide services wherever the client calls home. In:
- Homes
- Apartments
- Retirement Communities
- Assisted Living Communities
- Nursing Homes
Q: “Where do you provide services?”
A: We service all North & Central New Jersey. Please see our list of counties and towns on the left side of this page.
Q: “Are you a franchise with offices in other states or a private company in NJ?”
A: We are a privately owned and operated company which is beneficial to you in many ways. We have had a decade of experience in the state of NJ and we specialize in North & Central NJ. We are a wonderful team who cares about each individual we work with. We offer more competitive rates than most of our competition because we are not required to pay franchise fees. However, we do belong to the National Private Duty Association and therefore no matter where your loved one lives we can help you find a qualified caregiver.
How We Work
Q: “How do you select your caregivers?”
A: Since we’ve been in business for a decade, almost all of our caregivers are referred to us by our consistent, reliable caregivers who currently work for us. Each caregiver is interviewed face to face and we complete a criminal background check and if expected to drive, we check the driver's license.
Our process allows us to provide you with the best caregivers and level of care possible. To learn more about the matching process that then takes place between a senior and caregiver, Click Here.
Q: “What happens if my caregiver becomes sick or needs time off?”
A: If a caregiver is sick or in need of time off, our process is to find you someone equally qualified.
Q: “Do you provide services to people who are not seniors?
A: Yes. If you or a loved one is an adult and have been injured in an accident or have a debilitating condition and require the type of services we provide, we will gladly provide you care.
Q: “Is there a minimum number of hours?”
A: Yes, but the minimum varies depending on the client’s location because a Caregiver needs to earn enough to justify the commute to the client. Although 3 or 4 hours is usual, if there are multiple clients nearby, caregivers may work with you for 1 hour at a time.
Q: “What if I need to speak to someone in the office after business hours?
A: We provide 24 hour hotline assistance. You may leave a message or speak to one of the trained personnel who will direct you based on the degree of urgency. In an applicable emergency, they will direct you to call 911.
Q: “Who pays the caregiver – me or you?”
A: We handle all the billing, payroll, taxes, insurance and administrative responsibilities for you.
Q: “Do you accept Long Term Care Insurance Policies?”
A: Yes. We accept Long Term Care Insurance policies from ALL companies.
(Genworth Insurance, GE, John Hancock Insurance, Penn Treaty,
State Farm Insurance, Unum Insurance)
Q: “Do you accept Medicare as a form of payment?”
A: Medicare services rarely provide enough hours for a client’s needs. We provide based on your needs and we do not currently accept Medicare as payment. Our clients pay us directly.
Why We’re Different
Q: “What makes Senior Home Care Services different from other companies?”
A: Click Here to find out how different we are. From family taking care of family, to taking on all the responsibility, to providing consistent dignified safe care like no other home care company can.
Q: “Are your prices competitive?
A: Yes, very competitive. Our rates are a result of our well honed business process combined with our eight years of experience. We have kept our rates low over our years of service. While many competitors charge extra for 13 holidays, we only bill for only 6. In addition, our competitors often charge extra for nights and weekends. Our rates stay the same. We are not a franchise and therefore to do not pay overhead and advertising fees so we are able to offer you low rates while providing you with the best possible care.
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